1. Introduction
Welcome to Mama Bhanja, operated by Everest Consultancy Services (“we,” “us,” “our”). By accessing or using our website, app, or services, you agree to these Terms and Conditions. If you do not agree, do not use the platform.
2. Marketplace Platform
Mama Bhanja is a digital marketplace that connects buyers and independent sellers. Products listed are sold and managed by third-party sellers, not by Mama Bhanja or Everest Consultancy Services.
3. Seller Responsibility
Each seller is fully responsible for the quality, safety, and delivery of their products. Sellers manage their own product listings, descriptions, fulfillment, service, and any disputes arising from sales.
4. No Warranty or Liability
Mama Bhanja serves as a platform to facilitate transactions but does not manufacture, inspect, store, or ship products. We do not make or accept warranties or guarantees for products sold by sellers. We are not responsible for any defects, damages, or issues arising from the use of any product purchased.
5. Orders, Payments, and Delivery
Buyers are responsible for reviewing product listings and confirming seller terms before purchasing. Payments are processed securely through our chosen payment partners. Delivery, returns, and refunds (if any) are managed by the respective seller, according to their policy.
6. User Conduct
All users must comply with laws, refrain from fraudulent or abusive activity, and use the platform for lawful purposes only. We reserve the right to suspend or terminate accounts engaging in prohibited conduct.
7. Intellectual Property
All content, trademarks, and materials on Mama Bhanja’s website/app are the property of Everest Consultancy Services or their respective owners. Unauthorized use is prohibited.
8. Privacy
Use of the platform is also governed by our Privacy Policy. Please review it to understand how we handle your data.
9. Limitation of Liability
To the fullest extent permitted by law, Mama Bhanja and Everest Consultancy Services disclaim all responsibility and liability for products or damages. All claims regarding product defects, issues, or injuries must be directed to the relevant seller.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of New York and applicable United States law.
11. Changes to These Terms
We may modify these Terms and Conditions at our discretion. Continued use of the platform signifies acceptance of the updated terms.
12. Contact
For support or questions about these Terms, email us at support@mamabhanja.us.