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Everest Consultancy Services (“we,” “us,” or “our”) operates the Mamabhanja online marketplace website, mobile app, and related services for users in New York, USA. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or app (“Services”).

1. Information We Collect

We may collect the following types of information:

  • Personal identification: name, email, phone, address

  • Account details: username, login credentials

  • Payment details: billing/shipping information, purchase history (processed through secure third-party providers)

  • Device and usage info: IP address, browser/device type, cookies, and usage analytics

2. How We Use Your Information

We use your personal information to:

  • Provide, maintain, and improve our Services

  • Manage your account and orders

  • Communicate about orders, updates, or support

  • Personalize user experience, marketing, or recommendations

  • Maintain platform security and prevent fraud

3. Information Sharing and Disclosure

We may share your information with trusted partners only as needed to:

  • Process payments or deliveries (with vendors, payment processors, shipping providers)

  • Comply with legal obligations or government requests

  • Protect our rights and the rights of users

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Cookies and similar technologies are used to:

  • Keep you logged in

  • Analyze website/app usage to improve our service

  • Offer personalized content and recommendations

You can control cookie settings in your browser. Disabling cookies may affect certain features.

5. Data Retention

We retain personal information as long as required for business, legal, or regulatory purposes, and securely delete it when no longer needed.

6. Children’s Privacy

Our Services are intended for users age 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us to request deletion.

7. Your Rights and Choices

Depending on your location, you have rights to:

  • Request access or correction of your data

  • Request deletion of your data

  • Opt-out of marketing communications at any time

  • Withdraw consent for data use

To exercise these rights, email us at support@mamabhanja.us.

8. Data Security

We use industry-standard measures to safeguard your information and protect against unauthorized access, alteration, or disclosure.

9. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with a new effective date. Continued use of our Services after updates means acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, contact us at:
Email: support@mamabhanja.us