This Seller Privacy Policy explains how Everest Consultancy Services ("we," "us," or "our") collects, uses, stores, and protects personal and business information of sellers ("you," "your") using the Mamabhanja marketplace platform.
We may collect the following information from sellers for account creation, platform operation, and compliance:
Personal identification: name, contact details, email, phone number
Business information: company name, tax identification, bank account details
Account credentials and login information
Payment and transaction data
Communication records with support or platform staff
Device and usage data related to the seller account
Seller information is used to:
Create, manage, and verify seller accounts
Facilitate product listing, sales, payments, and payouts
Provide customer support and communication
Comply with legal and regulatory obligations
Monitor and improve platform security and operations
We share seller data only as necessary with:
Payment processors and financial institutions for transactions
Delivery and logistics partners for order fulfillment
Legal or regulatory authorities when required by law
Trusted third-party service providers under strict confidentiality agreements
We do not sell your personal or business information to third parties.
Seller data is retained as long as your account is active or as needed for legal purposes. Once the account is closed, we securely delete or anonymize data, except where retention is required by law.
You have rights to:
Access your personal and business data we hold
Request corrections to inaccurate or outdated information
Request deletion of your data after account closure, subject to legal constraints
Withdraw consent for certain data processing activities as applicable
To exercise these rights, contact us at support@mamabhanja.us.
We implement industry-standard security controls, including encryption, access controls, and monitoring, to protect your data against unauthorized access or breaches.
We may use cookies or similar technologies to improve your platform experience and track usage patterns. You can control cookie settings through your browser.
We may update this Seller Privacy Policy as needed. Updates will be posted on the platform, and sellers will be notified when appropriate.
For questions, concerns, or data requests regarding this policy, contact Mamabhanja support at support@mamabhanja.us.